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core service
Custom Software Development Software built around how your business actually works, from one useful tool to a system that connects every department.
01 Understand the work
02 Map the system
03 Build the first release
04 Use it for real
05 Extend it
we build
Workspaces for each role One connected record Rules that move work forward runs itself
Assigning the next step Reminders and follow-ups Status updates between teams core service
Multi-Location Operations Software One operations system across every location, with shared definitions and local responsibilities.
01 Agree definitions
02 Configure each site
03 Pilot one location
04 Roll out
05 Compare and improve
we build
Shared definitions Local configuration Cross-site view runs itself
Rolling site data into one view Flagging sites that fall behind Assigning work by local rules core service
AI Automation & Integration AI that reads documents, answers questions about your work and prepares the next action, with people approving what matters.
01 Information arrives
02 AI reads and sorts it
03 Person reviews
04 System records the decision
05 Next step starts
we build
Document understanding Ask your own system Drafted next actions runs itself
Reading and sorting incoming information Finding the right procedure or record Drafting summaries and replies core service
Workflow Automation Defined steps run on their own: assign this, ask for that, remind them, hold it until it is approved.
01 Trigger
02 Check conditions
03 Assign owner
04 Remind if waiting
05 Close and report
we build
Automatic handoffs Holds and checks Reminders that stop runs itself
Routing work to the right person Chasing missing information Updating everyone who needs to know core service
Web & App Development Web applications and mobile-friendly apps for customers, staff and partners, built to be used every day.
01 Define the users
02 Design the key screens
03 Build and test
04 Launch
05 Improve with feedback
we build
Web applications First versions (MVPs) Mobile-friendly by default runs itself
Notifications and confirmations Account and access management Data syncing core service
Internal Tools & Dashboards Tools and dashboards that show your team what needs attention and why, not just more charts.
01 Work happens
02 Data is recorded once
03 Definitions applied
04 Dashboard updates
05 Team acts
we build
Action dashboards Admin tools Live reporting runs itself
Collecting and combining data Flagging overdue and blocked items Scheduled report delivery core service
Custom CRM & Business Systems A CRM shaped around your real sales and service process, connected to the work that happens after the sale.
01 Lead
02 Conversation
03 Proposal
04 Signed and paid
05 Delivered
we build
Pipeline that fits Sale-to-delivery handoff Activity in one place runs itself
Logging activity Creating onboarding tasks Calculating commissions core service
Client Portal Development Secure portals where customers, partners or vendors see their information, share documents and request help.
01 Client signs in
02 Sees their view
03 Submits a request
04 Team responds
05 Trail is recorded
we build
Permissioned views Requests and approvals Document exchange runs itself
Status updates to clients Document reminders Access by role core service
System & API Integration Connect the tools you already use so information moves between them without retyping.
01 System A changes
02 Integration checks it
03 Data is mapped
04 System B updates
05 Result is logged
we build
API integrations Custom APIs Monitoring runs itself
Moving data between systems Retrying failed syncs Alerting on errors core service
Legacy Software Modernization Move off old, fragile software step by step without stopping the business.
01 Map the old system
02 Pick the first part
03 Build and run side by side
04 Switch over
05 Retire the old part
we build
Careful assessment Step-by-step replacement Data migration runs itself
Data checks during migration Backups Testing old against new core service
Support & Maintenance Monitoring, updates and improvements after launch, from the people who built it.
01 Monitor
02 Spot an issue
03 Fix and test
04 Release
05 Report back
we build
Monitoring Updates Small improvements runs itself
Uptime and error alerts Backups Dependency checks core service
Business Management Software Jobs, customers, staff, documents and reporting connected in one system built for your business.
01 Customer
02 Job
03 Assigned work
04 Completed
05 Invoiced and reported
we build
Connected records Role workspaces Automated steps runs itself
Handoffs between teams Reminders and approvals Reporting healthcare specialty
Patient Intake Software Gather demographics, coverage and consent in one pass, then check the packet and pass it to the right desk.
01 Packet started
02 Requirements compared
03 Gaps requested
04 Assigned to staff
05 Cleared for visit
we build
Appointment-aware forms Packet completeness checks Handoff to staff runs itself
Nudging patients with unfinished packets Comparing packets to requirements Assigning finished packets healthcare specialty
Referral Management Software One register for inbound referrals, with the current stage, the responsible coordinator and the blocking item shown.
01 Logged
02 Records complete
03 Authorized
04 Booked
05 Outcome returned
we build
Inbound register Stage and owner Blocker flags runs itself
Recording and sorting new referrals Raising referrals past their follow-up date Sending status notes to referring offices healthcare specialty
EHR Integration Defined, monitored connections between your EHR and the tools around it, with one source of truth per field.
01 Change detected
02 Checked against the map
03 Sent
04 Receipt confirmed
05 Logged
we build
Supported connection methods Field ownership map Exchange log and alerts runs itself
Sending approved fields Retrying a failed exchange Alerting the integration owner healthcare specialty
Healthcare Reporting & Dashboards Administrative reporting on backlog, wait times and stalled cases, with each figure traceable to its records.
01 Activity recorded
02 Metric rules applied
03 Views refresh
04 Stalls flagged
05 Owner follows up
we build
Operations views Written metric definitions Traceable figures runs itself
Pulling activity from connected systems Flagging items past target Sending the weekly digest healthcare specialty
Custom Scheduling Software Scheduling that understands your staff, rooms, equipment and locations, not just calendars.
01 Request
02 Check rules
03 Find availability
04 Book and confirm
05 Remind
we build
Rules-based booking Cross-location availability Change handling runs itself
Checking rules and availability Confirmations and reminders Notifying staff of changes healthcare specialty
Prior Authorization Software Track every prior authorization from request to payer decision, with deadlines, documents and an owner on each one.
01 Order received
02 Requirements checked
03 Request submitted
04 Payer followed up
05 Decision recorded
we build
Authorization queue Document checklist Deadline alerts runs itself
Building the request checklist Reminding owners before deadlines Recording payer status changes core service
Custom Manufacturing ERP A manufacturing system built around your shop: orders, jobs, materials, purchasing and shipping in one connected record.
01 Order received
02 Job released
03 Materials planned
04 Job completed
05 Shipped and invoiced
we build
Order to job Material planning Job status runs itself
Creating jobs from orders Flagging material shortages Passing invoices to accounting core service
Production Tracking Software See every job's operation, station and hold in real time, logged by the people doing the work.
01 Job released
02 Operation started
03 Hold or complete
04 Next station
05 Job finished
we build
Station check-in Live production board Hold reasons runs itself
Updating the board from the floor Flagging jobs past their due date Rolling up shift reports healthcare specialty
Custom Inventory Management Software Track stock across locations, transfers and reorder points in a system that matches how you handle materials.
01 Receive
02 Store by location
03 Use or transfer
04 Reorder alert
05 Order placed
we build
Stock by location Transfers and receiving Reorder points runs itself
Updating counts as items move Reorder alerts Draft purchase orders core service
Quality Management Software Inspections, nonconformance reports and corrective actions tied to the job, part and lot they belong to.
01 Inspection recorded
02 Issue found
03 NCR opened
04 Action assigned
05 Verified and closed
we build
Digital inspections Nonconformance reports Corrective actions runs itself
Opening NCRs from failed checks Reminding owners of open actions Compiling audit history core service
Quote-to-Order Software Build quotes from your own pricing rules and routings, then turn an accepted quote into an order and a job.
01 Request received
02 Quote priced
03 Quote sent
04 Customer accepts
05 Order and job created
we build
Pricing rules Quote history Quote follow-up runs itself
Pricing from your rules Reminding sales about open quotes Creating the order and job core service
Maintenance & Asset Software Preventive maintenance schedules, work orders and machine history, so equipment is serviced before it fails.
01 Service due
02 Work order created
03 Technician assigned
04 Work completed
05 History updated
we build
Preventive schedules Breakdown requests Machine history runs itself
Creating preventive work orders Alerting maintenance to breakdowns Tracking parts used core service
Custom Sales CRM Leads, accounts, deals and activity organized around how your team actually sells, not how a template thinks you should.
01 Lead captured
02 Lead assigned
03 Deal worked
04 Deal won
05 Handed to delivery
we build
Your stages Lead capture Activity logging runs itself
Routing new leads Flagging stalled deals Logging calls and emails core service
Commission Software Commission rules, splits and clawbacks calculated from real deals, with statements reps can check themselves.
01 Deal closed
02 Rules applied
03 Statement drafted
04 Manager approves
05 Sent to payroll
we build
Plan rules Deal-based calculation Rep statements runs itself
Calculating commissions Applying clawbacks Building rep statements core service
Sales Dashboards & Forecasting Pipeline, activity, conversion and forecast dashboards built from your own sales data, defined the same way for everyone.
01 Data collected
02 Definitions applied
03 Dashboard refreshed
04 Manager reviews
05 Actions assigned
we build
Agreed definitions Pipeline views Activity and conversion runs itself
Refreshing dashboards Tracking stage changes Sending weekly summaries core service
Sales Training & Onboarding Software Playbooks, video lessons, call practice and progress tracking that take a new rep from day one to their first deal.
01 Rep hired
02 Lessons assigned
03 Practice completed
04 Manager signs off
05 First live call
we build
Onboarding path Video library Call practice runs itself
Assigning lessons Tracking progress Reminding reps and managers core service
Field Sales Software Territories, routes, appointments and mobile tools for reps who sell in person, door to door or on site.
01 Territory assigned
02 Route planned
03 Visit logged
04 Appointment set
05 Sale recorded
we build
Territory maps Daily routes Mobile logging runs itself
Planning routes Logging location and time Updating the dashboard core service
Proposal & E-Sign Software Branded proposals built from your pricing, signed online and paid by deposit, with the deal updated automatically.
01 Proposal built
02 Sent to customer
03 Opened and reviewed
04 Signed
05 Deposit paid
we build
Proposal builder Online signing Deposits runs itself
Filling pricing and terms Tracking opens Updating the deal on signature